E-commerce & Online Sales

Expanding your sales channels is crucial for reaching a wider audience and increasing revenue streams. Our E-commerce and Online Sales module offers a comprehensive guide on how to establish a successful online presence. By learning how to set up an online store, integrate secure payment gateways, and develop strategic e-commerce marketing plans, you will be equipped with the necessary tools to thrive in the digital marketplace.

Furthermore, this module emphasizes the importance of providing exceptional customer support in the realm of online sales. Understanding how to address customer inquiries, resolve issues promptly, and ensure a seamless shopping experience is key to building trust and loyalty among online shoppers.

As a deliverable, participants will have the opportunity to apply their knowledge by creating an e-commerce mock storefront. This hands-on exercise involves setting up integrated payment systems to facilitate transactions securely and devising a marketing strategy to attract and retain customers. By engaging in this practical task, participants can demonstrate their proficiency in leveraging e-commerce tools and techniques to drive business growth.